Flexible, Practical HR Support You Can Rely On
Craven provides practical HR partnership support designed to help organisations manage people, compliance, culture and workforce challenges with confidence.
Our retainers are tailored to the level of support, workforce size and operational complexity your organisation requires.
Our support combines hands-on HR advice, workforce compliance, manager guidance and organisational support — helping businesses reduce risk, strengthen culture and support long-term growth.
Flexible, scalable HR support aligned to your organisation’s operational and workforce needs.
Retainer investment is influenced by:
Workforce size
Complexity of HR support required
Management and operational support needs
Workforce development requirements
Level of strategic HR involvement
Following an initial consultation, we provide a clear proposal aligned to your organisation and support requirements.
Craven Learning Hub Access
Retainer clients receive discounted workforce learning subscription pricing through Craven’s Learning Hub:
Foundation Retainers – 5%
Advanced Retainers – 10%
Strategic Partnerships – 15%
(excludes premium learning content)
We can adapt our HR Support Packages to suit your particular needs, just get in touch to discuss the options.
People. Safety. Environment. Success.
Foundation
Support & Protect
Practical HR partnership support for organisations needing confidence in day-to-day people management, compliance and workforce support.
- Dedicated HR Business Partner
- Helpline & Email
- HR Gap Audit & Gap Analysis
- Quarterly People, Performance & Business Review linked to a rolling 90-day HR action plan
- Annual Policy Review & Updates
- Performance Management Advice for everyday conversations and informal issues
- Contract/s of Employment
- Bespoke Employee Handbook including Statutory Policies & Recommended Company Specific Policies
- HR/People Management Guides
- Company Stress Risk Assessment Practical Toolkit & Management Guidance
- Company Sexual Harassment Risk Assessment Practical Toolkit & Management Guidance
- Monthly Insights & Updates
- Workforce Learning Platform Access Preferential access to Craven’s Workforce Compliance & Learning Hub, including 5% discounted workforce learning subscription pricing.
From £350/month + VAT
*Practical Day to Day HR Support
Guidance and templates for day-to-day people matters such as absence, probation and informal performance management.
Formal disciplinary, grievance, capability and investigation matters are supported through our Advanced Retainer or delivered separately on a project basis.
More complex, high risk or sensitive employee relations matters requiring full HR management or representation are included within our Advanced Retainer or delivered separately on a project basis.
ADVANCED
Develop & Manage
All the features in our Foundation package plus:
Enhanced HR partnership support for growing organisations managing more complex workforce, compliance and operational challenges.
- Complex HR Casework – Structured case management support, including step-by-step guidance, drafting and oversight
- Support with workplace culture, wellbeing and people risk management.
- Annual Training & Development Review
- Pay & Reward
- Flexible/Hybrid Working Framework
- Recruitment & Selection
- Performance Management Framework
- Workplace Wellbeing Strategy Toolkit
- Neurodiversity Awareness & Inclusion Toolkit
- No set-up fee for Craven HR (normally £499 + VAT)
- Workforce Learning Platform Access Preferential access to Craven’s Workforce Compliance & Learning Hub, including 10% discounted workforce learning subscription pricing.
From £550/month + VAT
*Comprehensive HR partnership for complex and sensitive matters
Complex HR casework, Complex HR casework including disciplinaries, grievances, investigations, performance and capability management, restructures, safeguarding, pay and reward, long-term sickness absence and strategic HR advice.
Craven provides strategic guidance and oversight as part of your retainer. Where organisations require hands-on HR support, implementation or independent management of complex matters, this can be provided as a separately scoped project.
Where specialist project support is required, such as protected conversations, without prejudice discussions, Settlement Agreement negotiations, major restructures, redundancy consultation exercises, Employment Tribunal support or TUPE implementation, this work will be scoped and quoted separately.
HR Operations & Administration Support
A managed, remote HR admin service available as an add-on to our Advanced and Strategic retainers, supporting the implementation of HR advice and employee lifecycle processes within agreed capacity.
Pricing:
Provided as a monthly add-on to an existing HR retainer.
Pricing is based on headcount, complexity, and required capacity.
Prices available on request.
(minimum of 12 months Contract)
STRATEGY
Lead & Grow
All the features in our Foundation and Advanced packages plus:
Strategic HR leadership support focused on organisational development, workforce planning and long-term people strategy.
- Senior HR Business Partner (HRD - Level)
- Quarterly Executive/Board Meetings– Remote or Face-to-Face
- Strategic HR Plan & Workforce Planning
- Organisational Design & Succession Planning
- Multi Site People Strategy & Culture Alignment
- Regulated Sector HR Compliance & Governance Support
- Leadership Coaching & Manager Development
- Change Management Support (TUPE, restructures, acquisitions)
- Workforce Learning Platform Access Preferential access to Craven’s Workforce Compliance & Learning Hub, including 15% discounted workforce learning subscription pricing.
From £1250/month + VAT
(minimum of 12 months Contract)
PAYG
We also have an hourly and daily rate if you just need help now and again, project work or with additional assistance to your contract package.
Rates from £95/hour+VAT or £695/day+VAT
MINI
Start Strong
Essential HR compliance and advisory support designed for smaller organisations, start-ups and growing teams.
- Dedicated HR Business Partner
- HR Gap Questionnaire & Action Plan
- Helpline & Email
- Contract of Employment
- Employee Handbook including Statutory Policies
- Company Sexual Harassment Risk Assessment Practical Toolkit & Management Guidance
- Company Stress Risk Assessment Practical Toolkit & Management Guidance
- Monthly Newsletter
From £180/month + VAT or
Best for:
Start-ups, smaller organisations and businesses requiring practical day-to-day HR compliance support.
The package focuses on proactive compliance, not hands-on management of formal or complex HR issues — those are covered in our Foundation and Advanced retainers.
PLUS
Add Our Craven HR Software to any package for only.
£3.50/user/month
+ set up fee £599