Practical ways to build trust, belonging, and wellbeing at work
Culture isn’t just a mission statement or an HR policy — it’s how your team feels, communicates, and works together every single day. As a manager, your everyday habits have the power to shape whether people feel included, supported, and safe to be themselves.
A truly inclusive workplace culture doesn’t just happen — it’s nurtured through trust, empathy, and everyday action.
Here are our top tips for managers to create a culture where everyone can thrive.
1. Lead by Example (Inclusion Starts With Visibility)
You can’t build a healthy culture without setting the tone. That means:
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Working sensible hours and taking proper breaks
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Respecting work-life boundaries (no emails at midnight!)
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Taking annual leave — and encouraging your team to do the same
If you want your team to feel it’s okay to switch off, you need to do it too.
2. Get Confident About Mental Health (And Know What’s Available)
Managers aren’t expected to be therapists — but you do need to be equipped.
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Understand your organisation’s mental health and wellbeing policies
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Familiarise yourself with support services like your EAP or HR contact
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Visit Mind.org.uk for great resources on having inclusive, meaningful conversations
Being confident in this space helps create psychological safety for all employees — especially those who might otherwise feel marginalised or hesitant to speak up.
3. Normalise Conversations About Mental Health and Stress
The more you talk openly about stress, the easier it becomes for your team to do the same. Check in regularly — not just about tasks, but about how people are really doing.
Creating an inclusive culture means giving people permission to bring their whole selves to work, including what’s happening at home or behind the scenes.
4. Make Wellbeing a Team Priority
Wellbeing isn’t an individual responsibility — it’s a collective one.
Try adding “team wellbeing” to your regular meetings:
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Ask what’s going well and what’s creating pressure
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Review staff survey results as a group and co-create solutions
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Allow space for anonymous feedback if needed
Creating these safe spaces builds a culture of openness and shared accountability.
5. Be Available and Approachable
If your team doesn’t know how or when to reach you — especially in remote or hybrid setups — they may feel isolated or unsupported.
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Schedule regular one-to-ones and catch-ups
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Use communication platforms consistently, not constantly
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Be proactive about inclusion, especially with quieter team members
A healthy culture is one where nobody feels invisible.
6. Treat People as Individuals
Inclusion means recognising that everyone’s experience of work is different.
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Praise effort, not just outcomes
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Offer flexibility and coaching, not one-size-fits-all solutions
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Ask what support someone needs, rather than guessing
This kind of tailored, human-centred management builds deep trust — and performance.
7. Promote Genuine Engagement and Belonging
Employee engagement isn’t about surveys — it’s about voice and value.
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Invite input into decisions that affect the team
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Show how each person contributes to the bigger picture
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Make clear that every role — and every person — matters
Inclusion thrives when people feel their voice makes a difference.
8. Create Learning and Growth Opportunities for Everyone
A key part of inclusive culture is equity in development.
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Offer bite-sized training or shadowing for underrepresented team members
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Use coaching to unlock potential, not just plug gaps
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Celebrate curiosity and learning — not just job titles
When you invest in someone’s growth, you’re saying: you belong here.
9. Build Healthy Work Relationships
Collaboration, kindness, and shared success — these are the roots of a healthy culture.
Model behaviours that:
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Include everyone in information-sharing
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Encourage feedback and mutual respect
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Celebrate collective wins, not just individual performance
A strong culture isn’t built on competition — it’s built on connection.
10.✨Embrace Neuro-inclusion as Part of Everyday Culture
A truly inclusive culture doesn’t just consider protected characteristics — it also recognises neurodiversity. That means creating environments where team members with ADHD, autism, dyslexia and other neurodivergent conditions can thrive, not just survive.
Here’s how you can lead neuro-inclusively:
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Don’t make assumptions. Every neurodivergent person is different. Ask what they need, rather than guessing.
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Adapt communication. Use clear, structured messages — and be flexible about how people interact (written, verbal, visual).
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Offer low-effort adjustments. Things like quiet spaces, flexible deadlines, task lists, or reduced distractions can make a big impact.
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Support disclosure without pressure. People need to feel safe before they share. Build that trust over time.
Neuro-inclusion isn’t a specialist HR programme — it’s a daily leadership habit. When managers understand and respond to different thinking styles, they make everyone feel respected and empowered.
👉 You can read more about this in our blog: The Power of Neuro-Inclusivity in the Workplace
👉 Explore Our Toolkit 👉Neuro-Inclusivity in the Workplace Toolkit – Craven Consultancy Services
💡 Ready to Build a Healthy, Inclusive Workplace Culture?
Creating the right culture means going beyond policy — it’s about day-to-day actions that promote trust, belonging, and wellbeing for everyone.
At Craven, we support organisations to build inclusive cultures where people feel valued, supported, and able to thrive — no matter their background, identity, or circumstances.
If you’re looking to:
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Equip managers to lead with empathy and confidence
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Embed wellbeing and inclusion into your people strategy
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Strengthen mental health and engagement across your team
📞 Call us on 01756 860 600
📧 Email [email protected]
🌐 Or explore more on our Workplace Wellbeing page