Flexible, Practical HR Support You Can Rely On
Craven provides practical HR partnership support designed to help organisations manage people, compliance, culture and workforce challenges with confidence.
Our retainers are tailored to the level of support, workforce size and operational complexity your organisation requires.
Our support combines hands-on HR advice, workforce compliance, manager guidance and organisational support — helping businesses reduce risk, strengthen culture and support long-term growth.
Flexible, scalable HR support aligned to your organisation’s operational and workforce needs.
Retainer investment is influenced by:
Workforce size
Complexity of HR support required
Management and operational support needs
Workforce development requirements
Level of strategic HR involvement
Following an initial consultation, we provide a clear proposal aligned to your organisation and support requirements.
Craven Learning Hub Access
Retainer clients receive discounted workforce learning subscription pricing through Craven’s Learning Hub:
Foundation Retainers – 5%
Advanced Retainers – 10%
Strategic Partnerships – 15%
(excludes premium learning content)
We can adapt our HR Support Packages to suit your particular needs, just get in touch to discuss the options.
People. Safety. Environment. Success.
Foundation
Support & Protect
Practical HR partnership support for organisations needing confidence in day-to-day people management, compliance and workforce support.
- Workforce Learning Platform Access Preferential access to Craven’s Workforce Compliance & Learning Hub, including 5% discounted workforce learning subscription pricing.
- Dedicated HR Business Partner
- Helpline & Email
- HR Gap Audit & Gap Analysis
- Monthly Insights & Updates
- Quarterly People, Performance & Business Review linked to a rolling 90-day HR action plan
- Annual Policy Review & Updates
- Performance Management Advice for everyday conversations and informal issues
- Contract/s of Employment
- Bespoke Employee Handbook including Statutory Policies & Recommended Company Specific Policies
- HR/People Management Guides
From £350/month + VAT
*Practical Day to Day HR Support
Guidance and templates for day-to-day people matters such as absence, probation and informal performance management.
Formal disciplinary, grievance, capability and investigation matters are supported through our Advanced Retainer or delivered separately on a project basis.
More complex, high risk or sensitive employee relations matters requiring full HR management or representation are included within our Advanced Retainer or delivered separately on a project basis.
ADVANCED
Develop & Manage
All the features in our Foundation package plus:
Enhanced HR partnership support for growing organisations managing more complex workforce, compliance and operational challenges.
- Workforce Learning Platform Access Preferential access to Craven’s Workforce Compliance & Learning Hub, including 10% discounted workforce learning subscription pricing.
- Complex HR Casework – Structured case management support, including step-by-step guidance, drafting and oversight
- Support with workplace culture, wellbeing and people risk management.
- Annual Training & Development Review
- Pay & Reward
- Flexible/Hybrid Working Framework
- Recruitment & Selection
- Performance Management Framework
- Company Stress Risk Assessment Practical Toolkit & Management Guidance
- Company Sexual Harassment Risk Assessment Practical Toolkit & Management Guidance
- Neurodiversity Awareness & Inclusion Toolkit
From £550/month + VAT
*Comprehensive HR partnership for complex and sensitive matters
Comprehensive HR partnership for complex and sensitive matters
Complex HR casework including disciplinaries, grievances, investigations, performance and capability management, restructures, safeguarding, pay and reward, long-term sickness absence and strategic HR advice.
Your Advanced Retainer includes strategic HR advice, case strategy, reasonable drafting support and ongoing guidance and oversight throughout complex employee relations matters.
Where a matter develops into a substantial or ongoing HR project requiring significant additional consultancy time, extensive bespoke documentation, multiple formal consultation stages, hands-on implementation, meeting attendance or representation, this will be discussed with you and may be separately scoped and quoted before additional project work is undertaken.
Examples may include major or complex restructures and redundancy programmes, protected conversations and Settlement Agreement negotiations, TUPE implementation, Employment Tribunal support and other substantial employee relations or organisational change projects.
HR Operations & Administration Support
A managed, remote HR admin service available as an add-on to our Advanced and Strategic retainers, supporting the implementation of HR advice and employee lifecycle processes within agreed capacity.
Pricing:
Provided as a monthly add-on to an existing HR retainer.
Pricing is based on headcount, complexity, and required capacity.
Prices available on request.
(minimum of 12 months Contract)
STRATEGY
Lead & Grow
All the features in our Foundation and Advanced packages plus:
Strategic HR leadership support focused on organisational development, workforce planning and long-term people strategy.
- Workforce Learning Platform Access Preferential access to Craven’s Workforce Compliance & Learning Hub, including 15% discounted workforce learning subscription pricing.
- Senior HR Business Partner (HRD - Level)
- Quarterly Executive/Board Meetings– Remote or Face-to-Face
- Strategic HR Plan & Workforce Planning
- Organisational Design & Succession Planning
- Multi Site People Strategy & Culture Alignment
- Regulated Sector HR Compliance & Governance Support
- Leadership Coaching & Manager Development
- Change Management Support (TUPE, restructures, acquisitions)
From £1250/month + VAT
(minimum of 12 months Contract)
PAYG
We also have an hourly and daily rate if you just need help now and again, project work or with additional assistance to your contract package.
Rates from £110/hour+VAT or £695/day+VAT
Managed Settlement Agreement & Employee Exit Support
Managing an agreed employee exit can be sensitive and time-consuming. We provide practical, confidential HR support to help employers navigate the process professionally, fairly and with confidence.
Our service can include advice on settlement strategy, preparation for protected conversations, drafting and coordinating settlement documentation, employer communications, negotiations, liaison with legal advisers and support through to conclusion.
Whether the circumstances are straightforward or involve more complex discussions, we tailor our involvement to the needs of your business, helping you achieve a practical and mutually acceptable outcome wherever possible.
Every case is different. Fees are individually assessed and quoted based on the circumstances, complexity, anticipated negotiations and level of support required. The scope and cost of our involvement will be agreed upfront, with any additional work discussed before proceeding.
Independent legal advice and external legal fees are excluded.
From £795+VAT
MINI
Start Strong
Essential HR compliance and advisory support designed for smaller organisations, start-ups and growing teams.
- Dedicated HR Business Partner
- HR Gap Questionnaire & Action Plan
- Helpline & Email
- Contract of Employment
- Employee Handbook including Statutory Policies
- Monthly Insights & Updates
From £180/month + VAT or
Best for:
Start-ups, smaller organisations and businesses requiring practical day-to-day HR compliance support.
The package focuses on proactive compliance, not hands-on management of formal or complex HR issues — those are covered in our Foundation and Advanced retainers.
PLUS
Add Our Craven HR Software to any package for only.
£3.50/user/month
+ set up fee £599
