These are just some of the Frequently Asked Questions (FAQs) we get asked about HR.

Please get in touch if you have a query

At a minimum:

  • Written Statement of Employment (day one)

  • Disciplinary & Grievance Procedures (ACAS compliant)

  • Health & Safety Policy (5+ employees)

  • Employers’ Liability Insurance

  • Right to Work checks

  • Working Time & holiday records

  • GDPR-compliant employee data processes

You must also assess workplace risks — including stress — and take proactive steps to prevent sexual harassment.

If you can’t evidence it, you can’t defend it.

Strong employers also have:

  • Employee Handbook

  • Equality & Anti-Harassment Policy

  • Flexible Working Policy

  • Sickness & Capability Procedures

  • Hybrid / Remote Working Policy

  • Whistleblowing Policy

  • Company Stress Risk Assessment

  • Company Sexual Harassment Risk Assessment

These form your legal and cultural safety net.

Yes.

Under Health & Safety law, employers must assess work-related stress risks across the organisation — not just react to sickness absence.

A documented, company-wide stress risk assessment:

  • Identifies pressure points

  • Reduces burnout

  • Protects against personal injury and discrimination claims

  • Demonstrates proactive leadership

Under the Worker Protection Act, employers now have a proactive duty to prevent sexual harassment.

A policy alone isn’t enough.

You must:

  • Identify risk areas

  • Implement preventative measures

  • Train managers

  • Monitor workplace culture

If you can’t show reasonable preventative steps, tribunal compensation can increase.

Wellbeing is no longer just a benefit — it’s a compliance issue.

Poorly managed wellbeing increases:

  • Stress-related absence

  • Disability discrimination risk

  • Burnout claims

  • Grievances

  • Cultural breakdown

Proactive wellbeing includes stress risk assessment, manager training, early conversations and clear support pathways.

You may need to make reasonable adjustments under the Equality Act.

This could include:

  • Flexible or hybrid working

  • Adjusted duties

  • Phased return

  • Equipment changes

  • Workload review

You must assess, consult and document properly. Good intentions alone aren’t enough.

They’re more common — and now a day-one right.

You must:

  • Consider requests reasonably

  • Consult before refusing

  • Respond within statutory timeframes

  • Avoid indirect discrimination

Flexible working is now both a compliance issue and a retention strategy.

 Structure matters.

You need:

  • A fair investigation

  • Clear documentation

  • Impartial decision-making

  • ACAS-aligned process

Most tribunal losses come from process errors — not the original issue.

Most legal claims begin with cultural warning signs:

  • Inconsistent management

  • Tolerated poor behaviour

  • Conflict avoidance

  • Lack of psychological safety

  • Unclear accountability

Strong culture reduces legal exposure and strengthens retention.

Proactive, not reactive.

It includes:

  • Up-to-date documentation

  • Company-wide stress and harassment risk assessments

  • Wellbeing frameworks

  • Manager training

  • Clear governance

  • Early intervention before escalation

Preventative HR builds stable, confident organisations.

It’s not as simple as many think.

While ordinary unfair dismissal has a qualifying period, claims can still arise for:

  • Discrimination

  • Whistleblowing

  • Pregnancy or maternity

  • Asserting statutory rights

Documentation and fairness still matter — even early on.

Managers create most HR risk.

Inconsistent decisions, emotional reactions, or poor documentation can lead to:

  • Discrimination claims

  • Constructive dismissal claims

  • Harassment allegations

  • Culture damage

Manager training is one of the most effective risk-reduction tools.

In some cases, yes.

Health & Safety failures, ignoring harassment risks, or failing to act on complaints can lead to personal accountability — not just organisational liability.

Good governance protects leadership as well as employees.

Increasingly, yes.

Burnout, stress claims and psychological safety concerns are now linked to:

  • Legal exposure

  • Productivity loss

  • Reputation damage

  • Retention issues

Wellbeing isn’t a perk. It’s organisational risk management.

Beyond tribunal awards, the real cost is:

  • Management time

  • Legal fees

  • Settlement agreements

  • Lost talent

  • Cultural instability

  • Reputation damage

Prevention is almost always cheaper than reaction.

Usually sooner than employers think.

It’s not just about headcount. It’s about complexity.

You likely need structured HR when:

  • You have more than a handful of employees

  • Managers are supervising others

  • Absence or conflict is increasing

  • Flexible working becomes harder to manage

  • You’re unsure what you’re legally required to do

  • Leadership feels stretched

Even small teams carry legal and cultural risk.

Structure protects stability — whatever your size.

At least annually — sooner if you:

  • Grow quickly

  • Restructure

  • Introduce hybrid working

  • Experience grievances

  • See rising absence

  • Face wellbeing concerns

HR governance should evolve as your business evolves.